The Government Information Center

Name of the Service

Assisting exporters to resolve their problems/issues

For whom..?

Exporters / Indirect Exporters

What sort of information is required?

Information about the business, issue/problem and requested solution or outcome.

How can obtain the service?

Written request has to be submitted to us outlining the issue/problem and actions taken so far to resolve it.

Any Charge?

No

Time Taken to Provide Services

Time taken for resolution of the issue/ problem depends on the issue and the cooperation of other institutions concerned. However, we forward the issue/problem to the attention of the relevant authorities within one or two days.

Required Documents

No other document, except a written request outlining the issue/problem and actions taken so far to resolve it.

Division

Trade Facilitation and Trade Information Division

To whom to contact to obtain this service

Organization Information

NDB/EDB Tower
No. 42, Navam Mawatha,
Colombo 02.
Sri Lanka
PO Box 1872