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How to Resolve Public Complaints Related to Environmental Pollution

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CEA accepts complaints related to environmental problems.
If your complaint comes under following category, CEA recommends sending it to the relevant organization in order to minimize unnecessary delays.

Relevant Authority
Mining activities (sand mining, quarry blasting, earth cutting) Geological Survey & Mines Bureau.
Erection of Telecommunication towers Telecommunication Regulatory Commission (TRC)
Reclamation of lands Sri Lanka Land Reclamation & Development Corporation (SLRDC)
Wildlife and habitat protection matters Wild Life Department
Any complaint pertaining to BOI approved industries Board of Investment
Any complaints pertaining along the coast Coast Conservation Department
Filling of paddy lands Agrarian Services Commission
Municipal solid waste dumping Local Authorities

How to make a Complain

Letter : by post/hand to any CEA office
E-mail :
Hotline : +94-11- 2888999

Investigation Process

  • If the complaint is relevant to any other organization, it will forwarded to that organization with instructions to the complainant.
  • Otherwise, CEA will inspect the site.
  • Take necessary actions.

Office Hours

From 9.00 a.m. to 4.00 p.m. on any working days (weekdays). Local authorities have their own working hours.

Processing Time

14 days to 2month

Organization Information

Central Environmental Authority

Denzil Kobbekaduwa Mawatha,

Telephones:011-7877277, 7877278, 7877279, 7877280
Fax Nos:011-2888999

Make a Complaint
Last Updated On: 2013-12-23 10:24:06
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