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Help

This help manual covers all the features available for users or citizens from the Government Information Center (GIC) website. The main features of the GIC website are as follows.

1	Bookmark the Website
2	Change Color Themes
3	Change the text size of the content displayed in GIC website.
4	Complain Handling Process of GIC Call Center
5	Complain Handling Process of GIC Web Site
6	Download Information of the Service
7	Find Nearest Service Providers
8	Finding a service by citizen-centric categorization
9	Finding a service by organization
10	Finding a service by searching
11	Finding a service in Most Popular Services
12	Finding a service in What’s New
13	Finding a service through the A-Z index
14	Get a RSS feed to your browser on Services
15	Make a Complaint Related to a Service
16	Make Complaints
17	Print Information of the Service
18	Send an Email Regarding a Service
19	View complete service information
20	View feedback on complaints
21	View Service Information in Question and Answer Format
22	View website in user preferred language. (English, Sinhala or Tamil)

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Most Popular

1) Reservation of Seats in Intercity and other Express Trains

2) Obtaining a New Driving License

3) Registration of Transfer of Motor Vehicle

4) Obtain a Certified Copy of the Certificate of Marriage

5) Obtain a Certified Copy of the Certificate of Birth

1) Reservation of Seats in Intercity and other Express Trains

2) Obtaining a New Driving License

3) Registration of Transfer of Motor Vehicle

4) Obtain a Certified Copy of the Certificate of Marriage

5) Obtain a Certified Copy of the Certificate of Birth

1) Reservation of Seats in Intercity and other Express Trains

2) Obtaining a New Driving License

3) Registration of Transfer of Motor Vehicle

4) Obtain a Certified Copy of the Certificate of Marriage

5) Obtain a Certified Copy of the Certificate of Birth

1) Reservation of Seats in Intercity and other Express Trains

2) Obtaining a New Driving License

3) Registration of Transfer of Motor Vehicle

4) Obtain a Certified Copy of the Certificate of Marriage

5) Obtain a Certified Copy of the Certificate of Birth

1) Reservation of Seats in Intercity and other Express Trains

2) Obtaining a New Driving License

3) Registration of Transfer of Motor Vehicle

4) Obtain a Certified Copy of the Certificate of Marriage

5) Obtain a Certified Copy of the Certificate of Birth

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Last Update : 2025-07-03

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