Eligibility: It is possible to complain even orally on a loss of something sent through foreign post.
Process of Submitting Applications
Places From Where Applications can be Obtained
There is no special prescribed form. Complaint to be made in writing.
Fees Payable for Obtaining Application Forms
Payment does not arise. It is sufficient to produce a letter giving details
Time at Which Submissions Should be Made
During office hours - From 8:30 a.m. to 4:15 p.m.
Fees Payable to Obtain the Service: Does not arise
Time Taken to Providing the Service (Ordinary Service and Priority Service): 14 normal working days.
Supporting Documents Required
Receipts etc. issue by a foreign postal organization, if available, will be helpful but not compulsory.
Staff Officers in Charge of the Service
Designation |
Name |
Division |
Telephone No. |
Fax |
E-mail |
Superintendent |
Mr Nawaratnam |
International Postal Services |
+94-112-320017 |
+94-114-741097 |
- |
Asst. Supdt. |
A.H.N.S. Suraweera |
International Postal Services |
+94-112-328644 |
+94-114-741097 |
- |
Exceptions or Instances Outside the Above Requirements and Special Information
Specimen Application Form
Perfected Specimen Application
Organization InformationDepartment of Posts
Postal Head Quarters,
310,
D. R. Wijewardana Mawatha,
Colombo 01.
Telephones:+94 0112328301-3 Fax Nos:+94-112-44 0555 Email:info@slpost.lk Website: www.slpost.gov.lk
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